Keeping Patients Safe During an Infectious Disease Outbreak

The safety and well-being of patients, hospital employees, first responders, and communities is our highest priority. Florida’s hospitals remain focused and prepared to treat any patient who may have been exposed to COVID-19. COVID-19 is a new disease from the coronavirus family similar to Severe Acute Respiratory Syndrome (SARS).

Learn more about the virus, symptoms and other frequently asked questions on the World Health Organization website.

Hospitals routinely drill and train staff on properly responding to outbreaks of various infectious diseases. Florida’s hospitals prepare for all types of emergencies every day – including those that affect public health. Whether it’s a serious flu season, a measles outbreak, or the emergence of a previously unseen illness, hospitals follow recommended infection control protocols issued by local, state and federal health officials.

Hospitals across the state are working closely with the Florida Department of Health (DOH), local officials and partners at the federal level, including the Centers for Disease Control and Prevention (CDC).

There are confirmed cases of COVID-19 in the state of Florida. View the latest information from the Florida DOH, including on the number of COVID-19 cases, affected geographic areas and what to do to protect yourself online.

Individuals who suspect they may have COVID-19 should first call the Florida Department of Health, which has activated its call center, at 866-779-6121 or email at

Individuals who wish to see a doctor are also encouraged to first contact their primary care provider for initial assessment before visiting any hospital emergency department, urgent care center or other health care facility. This will help to ensure the right care is provided, while also allowing for appropriate precautions to minimize potential spread of the virus and keep health care workers and other members of the community safe.

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